The Do's and Don'ts of Vintage Watch Repair by John V. - Time & Again
After hearing many horror stories about Vintage Watch repairs here is a quick guide and what to look out for.
Do not send your watch to a United States P.O Box. Contact the Watchmaker or Company and ask for a physical address and Google that address. A watch sent to a USPS P.O. Box is a red flag. It may be legit but it could very well be a setup where you may never see your watch again. If the watchmaker cannot supply a physical address then run away!
Be careful of Jewelers and Watchmakers that require on-line forms to fill out including your Credit Card Information. They may ask for a deposit or even your Bank Information. Never pay upfront for any Vintage Timepiece Repair service. Ask for a Estimate of repairs before the service begins. If you are not comfortable with the quote, run away! Plus never give out your credit card information.
On-Line watch repair services abound. Many are legit businesses but a few are asking for outrageous fees. Rule of thought is always "What is the value of my watch compared to the cost of the service? If the repair is several times more than what your Timepiece may be worth, run away!
Make sure there is a written Warranty for the services. If not, run away!
Make sure the person or Company you are talking to is actually the person doing the work on your watch. If a watchmaker says "Rest assured we will have your watch repaired by our expert technicians and they cannot give you the names of said technicians, run away!
Ask for references
Be careful of Fake Reviews
Most watchmakers require you send a picture of your watch first to receive an Estimate of Repair. But be very careful about watchmakers asking for you to send watch first prior to giving an Estimate of Repair.
These are just of few of the Do's and Don'ts that I subscribe to and hope it helps you make a good choice on choosing Watch repair services.
John V. / Time & Again